FAQ
Tickets
I am a friend, but I cannot add tickets to my cart?
Remember to login to your festival friend account before going to the workshop schedule page. The only way we know if you are a friend is if you are logged in as one. Sounds logical when you think about it right?
I want to buy workshops before everyone else, how do I become a friend right now?
Just add the “I want to become a friend”-product to your cart first and then add all the workshops you want. After checkout your account is also automatically upgraded to festival friend for the next edition. Next we’ll also mail you to get your account details to automate the yearly payments to prolong our friendship for years to come.
Why do I have to make an account?
To make things easy. You register once. After that, it’s browsing, shopping and looking at your order history. And we won’t sell your data to data mining companies. Promise.
Can I get a refund?
Sorry, we don’t take back or refund your ticket. You can try to trade them at our facebook page though.
Is there a waiting list for workshops?
We stopped doing the waiting list, as the festival does not take back tickets, over the past few years we could hardly match any people on the waiting list. While at the same time, others exchanged their tickets through our dedicatedfacebook group. Disappointment all over…
Festival
Where are the shows performed?
All shows are performed the Zonnehuis in Amsterdam Noord.
Where are the workshops taught?
We are working on the workshop locations and will let you know as soon as possible
When can I arrive at the show?
Doors open at 18:00. We’d love to see you there and get excited about the night’s shows together!
When can I arrive at my workshop?
Feel free to arrive fifteen minutes early. It’s a nice moment to get to know everyone!
Can I get a drink at the show?
Absolutely! There’s a bar that serves drinks.
Teaching and performing
I'd like to teach at IMPRO Amsterdam. How can I apply?
Get in touch with Gael, our Artistic Director at arti@impro-amsterdam.nl, and tell him about your ideas!
I'd like to play at IMPRO Amsterdam. How can I apply?
Get in touch with Gael, our Artistic Director at arti@impro-amsterdam.nl, and tell him about yourself, your group and your ideas!
Lockdowns and Pandemics
What happens if the workshop is cancelled due to travel restrictions issued by the Netherlands?
We offer three options:
You can get a full refund.
You can donate part or all of it to IMPRO Amsterdam.
You can get a voucher for a workshop for the next IMPRO Amsterdam Festival.
What happens if I can’t come to the workshop, due to personal reasons or Covid-19 restrictions in my own country?
We give no reimbursement and you can’t return the ticket. You are free to find someone else to sell your ticket to. Try posting your ticket on our Facebook group page. Most workshops sell out and a lot of people will be glad to get a second chance at securing a spot at the workshop.
